Problem Receiving Welcome Pack

[SoundsNorthern]

Hi everyone, at the beginning of July I made myself a member of The Alzheimer's Society, received confirmation of payment and a letter of thanks and that I would receive a welcome pack within 10 working days (that was the 3rd of July) at the end of July I replied saying I had nor received anything yet and got no reply to that mail, today I have sent another mail asking again why no welcome pack. Has anyone else had problems receiving their "Welcome Pack"????

 

[cragmaid]

Hello, I wonder if the section of Az Soc, which you joined, works under a different system, as,when I joined the TP forum, there was no payment to be made and no Welcome Pack to be sent out.

Perhaps there is a telephone number on the receipt that you could call rather than emailing, because emails sometimes go astray.

Good Luck, I hope you get your problem sorted....Maureen.

 

[jeany123]

Hello, I wonder if the section of Az Soc, which you joined, works under a different system, as,when I joined the TP forum, there was no payment to be made and no Welcome Pack to be sent out.

Perhaps there is a telephone number on the receipt that you could call rather than emailing, because emails sometimes go astray.

Good Luck, I hope you geet your problem sorted....Maureen.

I think this is the sort of Welcome pack that SoundsNorthern is talking about, it is from the alzheimer's society not TP,

http://www.alzheimers.org.uk/site/scripts/google_results.php?q=welcome+pack

 

[SoundsNorthern]

I think this is the sort of Welcome pack that SoundsNorthern is talking about, it is from the alzheimer's society not TP,

http://www.alzheimers.org.uk/site/scripts/google_results.php?q=welcome+pack

Hi Jeany123, but are we not all under the same umbrella, regardless of membership of AZ or TP? I'm not ranting here just trying to find out

 

[jeany123]

Yes you are right, I was just explaining to cragmaid what I thought you meant as she said she didn't get one when she joined TP xx


Sent from my iPhone using Talking Point

 

[Pickles53]

I joined the Alzheimer's Society a few months ago and made a donation. It took a while, but I have recently received a magazine, membership card etc. that might be what you are referring to as a 'welcome pack'.

 

[beech mount]

Just downloaded the form for joining AS and you cannot get past stage one without making a donation!
John.

 

[garnuft]

Joining a forum isn't the same as joining an organisation.

I am a member of a few...the Labour Party, Dogs Trust, Cinnamon Trust, The Donkey Sanctuary, Water Aid, ...they keep sending me all this paperwork... monthly or quarterly updates.

I wish they would give me the choice to opt out of all this expensive paperwork and postage, I would much rather my subscription was spent in other ways.

 

[Grannie G]

Joining a forum isn't the same as joining an organisation.

I am a member of a few...the Labour Party, Dogs Trust, Cinnamon Trust, The Donkey Sanctuary, Water Aid, ...they keep sending me all this paperwork... monthly or quarterly updates.

I wish they would give me the choice to opt out of all this expensive paperwork and postage, I would much rather my subscription was spent in other ways.

I`ve noticed most charities send paper copies and most businesses send emails. I think there`s a lesson to be learnt somewhere.

 

[jenniferpa]

Just downloaded the form for joining AS and you cannot get past stage one without making a donation!
John.

Odd that (although you can put in just a penny) because when I originally joined on line you could join without making a contribution, and in fact the paper form says "If you live in the UK and have dementia or are caring for a relative/friend with dementia and would like free membership, please tick here"

I'll highlight this to the powers that be (which isn't obviously me).

 

[Pickles53]

I`ve noticed most charities send paper copies and most businesses send emails. I think there`s a lesson to be learnt somewhere.

Could part of the reason be that there are still a lot of people who don't use email or the internet at all? I am happy for email to be used but I know a lot of people who are generous donors to charities and have no IT at home .

And as for businesses, they seem far more interested in saving themselves money than providing good service. In fact, one of my greatest frustrations for my mum was the increasingly unhelpful attitude of businesses (including utility companies, banks etc.) who assume that we can all do everything online. My mum had great difficulty also managing business calls by phone too, with the complex 'press 1 for this and 2 for that' menus, operators who spoke poor English etc. (And of course pre EPOA they wouldn't speak to me because I wasn't the account holder).

 

[nitram]

"Just downloaded the form for joining AS and you cannot get past stage one without making a donation!"

If I select 'other' and just leave the '0.00' it lets me proceed but YMMV

 

[jenniferpa]

I tried that and it wouldn't let me nitram.

 

[nitram]

It lets me.

I started at
https://www.alzheimers.org.uk/site/scripts/xforms_form.php?formID=183

You have to tick something in 3

EDIT
Maybe your foreign URL, but don't see why.

 

[jenniferpa]

Let me try it again, then.

 

[jenniferpa]

And now it's working just like you said.

Before I was getting red error messages. Maybe a momentary glitch?

 

[nitram]

It accepts any numerical value including a clear entry.
Anything else and you get

Please check that all details are correct

Please check the required details are completed! There was 1 error found in the information you supplied.
1: 'Other Amount'. Error: this field requires a floating point number. Please re-enter.

 

[nitram]

Posts crossed

 

[nitram]

It does not accept a leading or trailing space.

 

[beech mount]

It worked for me too, but i think we are not meant to know this......
John.