ref winter fuel allowance
You have to let the State Pension people know if your mum moves from home to a CH as she is still entitled to Winter Fuel Allowance but at a reduced rate. I rang the Pension department - BEAR IN MIND AT THIS POINT THAT I am telling them so that they can pay mum LESS money now she's in a CH. Was told I had to send them copies of the Registered EPA/Power of Attorney forms (which I had not got round to doing before as mum receives no benefits and nothing had altered with her State Pension which goes straight into her account and stays there). Anyway - sent them the paperwork together with a covering letter WITH THE OTHER INFORMATION THEY REQUESTED: dates of when mum had been in hospital, date she moved into CH, previous address, CH address, my address and contact details, HER Nat. Ins number, confirmation she received no benefits, just her state pension.
Week later had a letter - stating they needed more information as I had not supplied details of .....
Dates of when mum had been in hospital, date she moved into CH, previous address, CH address, my address and contact details, HER Nat. Ins number, confirmation she received no benefits, just her state pension.
Called the Pension Peanutheads ... they confirmed they had indeed received all the information but needed my Nat. Ins number also in order to deal with mum's claim. What claim? Apparently that is what they call her State Pension.
All this, just to save them on the amount of Winter Fuel Allowance they have to pay mum.
No wonder so many people don't bother being honest.