carer came in tonight to shower mum and has said mum has a nasty rash on her bum which mum has been scratching and it has started to bleed, I am sure this is due to mums incontinence and refusing to change into dry inco pants, mums bed is wet every morning and she will change then but will not wash and then wears the same ones until carer comes in on evening, arrangements are being made for a care call in the mornings but this is not going to happen befor Christmas. Could anyone recommend some off the shelf cream that would help? Not sure what to buy have asked my daughter what she uses for my grandchildren but doesn’t use any as she has never had this problem and I can’t remember ever using creams on my lot either so am a bit lost on what to buy.