I am trying to get help for My Mother and I am jumping through all the hurdles too. This time I have had to deal with OPG organisation. Eventually they sent a letter requesting a Mental Capacity Test, So that I can begin to correct several errors forced upon my relative by an irresponsible and reckless LPA. I forwarded it to the KCC department. It seems it is too much for them as Head Of Social Services to respond anymore. It has now been six weeks of ignorance from the organisation who threatened to take a Property that did not belong to them. A catalogue of errors is seemingly the norm now. I have now had to complain. Will it make a difference? I hope so though feel that it is not worthy of their precious time to respond to people as Human Beings. It would seem it is just business as usual with them. This is how its done, complaints and errors and errors and complaints. It sure has a way of making you feel stressed and worthless. Then suspicion is the guide of the rational despite forming meaningful relationships that have lasted a literal lifetime with the person concerned. They also seemingly filtered out the destruction reaped upon the person who should have received Care instead biasing their opinions towards those who can manipulate the Law to their own distorted and twisted perceptions. Strangely or sadly as it seems they are not there when we need a witness to the mishandings and blatent misinformation, instead relying on Bailiffs and threats against the individuals who ensured there was at least food and water and shelter in a very real sense. There are many ways this situation is quite awful, though for many its just another day in the Office or they are impervious to failings as Utopia washes away all sins.