We recently registered mums LPA with her bank and we now have an overview of her accounts. On looking at her last few statements online I noticed a monthly direct debit for £21.99 to a telecom company, set up 9 months ago. I googled the company and was horrified by what I saw.. Apparently this "company" target elderly people by phoning them, saying that they are linked to the Telephone Preference Service and offering to stop international cold calls for a one off payment. They already have bank account details and just ask for confirmation and the cvc number off the back of the debit card. Goodness knows where they got this info. Mum obviously gave them the cvc as she would have trusted them because they could quote her bank account number and sort code. The scammers then set up a monthly direct debit. If the DD is stopped by the bank, they are able to reopen a new one the following month, after they have made threatening phone calls to the account holder. How they do that I do not know but people have said it is because they keep a record of the phone call when the account holder verbally agreed. They have been reported to police action fraud and trading standards but nothing seems to stop them. I got all this info from reputable consumer websites. I want to stop the DD but need to avoid any nastiness for mum so I am going to make an appointment at her bank to get their advice. I want to warn everyone who is caring for a person with dementia about what is going on, the scam seemed to start in 2017.