sorry in advance for the long post but really could do with a second opinion Moved mum into care last October to a lovely small care home but due to escalating difficult behaviour had to move her in March of this year. She has settled very well there in general, they seem to be able to manage her much better and even though she is now back on an antipsychotic drug regularly she seems in the main fairly settled. She was on the same drug at the other home but wasn’t responding well at all. Anyway she was doing well until I had a holiday mid May, on return I called the home to see how she was to be told she had had an altercation with another resident resulting in a fall to her bottom. I was told she was fine but the incident had been reported. I had left my husbands contact details, as they had specifically asked for an alternative contact whilst I was away (he stayed home) but he had not been told about the incident. When I visited the next day she was in a wheelchair, I asked a carer if she was ok to be told she was fine and had just chosen herself to sit there, even though she was strapped in. I helped her out of the chair and she couldn’t walk, I was then told by another carer that no she wasn’t alright and they had called the doctor to come visit her! I was quite upset at being told different things and made it known. When the doctor came he couldn’t find any problems, she had bruises on her upper thigh, wrist, forearm and back. A week later still unable to walk properly she was X-rayed and found to have a fracture to her pubis minor. Her bruises were not properly documented, I asked to see her hygiene sheet which had only been completed for the first 9 days of the month (now on the 18th) and there was no evidence of a bath or shower in that time. I have up to now had to ask twice for clean bedding and have changed her bed myself, this weekend her pillow was stained with urine. She has been prescribed pain relief through a patch, but today it was missing and no one was aware and she has also stared to develop a pressure sore which again no one had spotted. I am beside myself with worry about this whole situation and am seriously considering moving her again. I have complained to the manager of the home and am awaiting a report but things are constantly giving me cause for concern. I looked at a lovely home today which comes highly recommended and they have beds, she is self funding. Having said all this she does seem okay in herself but she is clearly not being looked after. I don’t know what to do!!