*deep breaths*
hi i will begin at the beginning....
last week mum asked me to ring the dept of work and pensions, because dad was on Disability Living Allowance and they needed to know that he is in hospital.
So i rang them one afternoon whilst mum was here sitting next to me, she witnessed the whole conversation. I explained dad was ill and in hosp, gave dates etc they took my name and address, i said i would update them as necessary.
Today i get a letter saying sorry mr --- had DIED....but could i fill out this form for their records etc etc etc
I was and am fuming!!!!!
I rang the dept and was very angry and went a tad ballistic...
I then done a copy of the letter and sent a complaint in "the envelope provided"
I am still very very angry, how can these mistakes be made??
I am so pleased it came to me and not mum, she would of been so distressed
i just cannot believe this has happend...
is there anything else i can do??
i would hate for this to happen to anyone else
love jane xx
hi i will begin at the beginning....
last week mum asked me to ring the dept of work and pensions, because dad was on Disability Living Allowance and they needed to know that he is in hospital.
So i rang them one afternoon whilst mum was here sitting next to me, she witnessed the whole conversation. I explained dad was ill and in hosp, gave dates etc they took my name and address, i said i would update them as necessary.
Today i get a letter saying sorry mr --- had DIED....but could i fill out this form for their records etc etc etc
I was and am fuming!!!!!
I rang the dept and was very angry and went a tad ballistic...
I then done a copy of the letter and sent a complaint in "the envelope provided"
I am still very very angry, how can these mistakes be made??
I am so pleased it came to me and not mum, she would of been so distressed
i just cannot believe this has happend...
is there anything else i can do??
i would hate for this to happen to anyone else
love jane xx