Do not know where to begin, but someone has got hold of my pin number on my mother debit card and has don about 6 transaction in the case machine around Hammersmith fulham.
I phone Barclays up and they said that there fraud department are going to look into it, they are sending me the bank statement and an application for to fill in , the first man I spoke to on phone was implying that I had wrote pin number down someone could of taken . I find out today when I phone Barclays that he had not put it in the system for the form to be delved to me , now I should of taken his name , but in shock I forget when he was telling me how much money was taken out from cash machine , I was in tears .
Lucky the me I had reported my mum card stolen on Wednesday , when I am sure that it was left in till point and not handed back to me or my mother , I even went in to the shop yesterday and ask them to look on CCTV , anyway this morning I went to police station to make credit card fraud Report , soon as I done that I phone Barclays bank telephone banking , that’s when they told me that the man I had spoken to yesterday had not put it on there system .
I rang 3 times yesterday going over the transaction on the phone by this moreing I was so worried that’s why I went to the police , the police ask me to go in to the bank and get a print out of mum statement and bring it back to them , I went home as I pop in police station early morning with dog, when I told them on the telephone banking to make sure I was being sent out statements from the fraud department , then they told me no one had put it on there system, that when I told them I had been to the police and they carry out an investigation for me .
So I went to my local bank spoke to the bank manger , who told me that I was not wrong doing fraud using my mother card , as I had been worried about some wired transation on my mothers statement a week ago , gone in to the bank seeing that I did not have my telephone banking details on me , could not cancel the card, then forgot about it all as , I had the worry about my diabetic.
Then a few later they send my mother a light blue card new card , so I was not worried , littlie did I know what was going on , just can’t understand how they can use pin on new card , but then I could not find it on Tuesday after using it with mum on the Monday , they must of clone it , but how can they clone my new card , its all so confusing and use it on tuesday wednesday , nearly cleaning out the account , thank god my friend said to report it stolen on the that wednesay .
The bank manger said that I should send my EPOA to the court of protection then I well have full control over my mother account .and it is possible for someone to get my pin . she says that she does not use cash machine and if she does she uses one hand to cover over , while she put in her pin , not only can people look over your shoulder , but they can put something on the cash machine that can records you number .
The police gave me a card that says always check your bank statements,
Now I just need the link to the court of protection , I can not find my EPOA and the bank does have a cope , forgot to get the number from the bank , so am going to have to find the lawyer number that done it for me 4 years ago.
I give thought one of my teenagers had done it , bank manger said don’t worry it does make you feel like that I will get the money back , yeah I thought but its going to take time and I had put my Christmas money in my mother account , so bloody unfair . I do not care about Christmas any more, as it, all generate fraud and they had to bloody pick on me.
But you know what good it take time, because I want them to get to the bottom of this, who done it is all I want to know.
Let this all be a warning
I phone Barclays up and they said that there fraud department are going to look into it, they are sending me the bank statement and an application for to fill in , the first man I spoke to on phone was implying that I had wrote pin number down someone could of taken . I find out today when I phone Barclays that he had not put it in the system for the form to be delved to me , now I should of taken his name , but in shock I forget when he was telling me how much money was taken out from cash machine , I was in tears .
Lucky the me I had reported my mum card stolen on Wednesday , when I am sure that it was left in till point and not handed back to me or my mother , I even went in to the shop yesterday and ask them to look on CCTV , anyway this morning I went to police station to make credit card fraud Report , soon as I done that I phone Barclays bank telephone banking , that’s when they told me that the man I had spoken to yesterday had not put it on there system .
I rang 3 times yesterday going over the transaction on the phone by this moreing I was so worried that’s why I went to the police , the police ask me to go in to the bank and get a print out of mum statement and bring it back to them , I went home as I pop in police station early morning with dog, when I told them on the telephone banking to make sure I was being sent out statements from the fraud department , then they told me no one had put it on there system, that when I told them I had been to the police and they carry out an investigation for me .
So I went to my local bank spoke to the bank manger , who told me that I was not wrong doing fraud using my mother card , as I had been worried about some wired transation on my mothers statement a week ago , gone in to the bank seeing that I did not have my telephone banking details on me , could not cancel the card, then forgot about it all as , I had the worry about my diabetic.
Then a few later they send my mother a light blue card new card , so I was not worried , littlie did I know what was going on , just can’t understand how they can use pin on new card , but then I could not find it on Tuesday after using it with mum on the Monday , they must of clone it , but how can they clone my new card , its all so confusing and use it on tuesday wednesday , nearly cleaning out the account , thank god my friend said to report it stolen on the that wednesay .
The bank manger said that I should send my EPOA to the court of protection then I well have full control over my mother account .and it is possible for someone to get my pin . she says that she does not use cash machine and if she does she uses one hand to cover over , while she put in her pin , not only can people look over your shoulder , but they can put something on the cash machine that can records you number .
The police gave me a card that says always check your bank statements,
Now I just need the link to the court of protection , I can not find my EPOA and the bank does have a cope , forgot to get the number from the bank , so am going to have to find the lawyer number that done it for me 4 years ago.
I give thought one of my teenagers had done it , bank manger said don’t worry it does make you feel like that I will get the money back , yeah I thought but its going to take time and I had put my Christmas money in my mother account , so bloody unfair . I do not care about Christmas any more, as it, all generate fraud and they had to bloody pick on me.
But you know what good it take time, because I want them to get to the bottom of this, who done it is all I want to know.
Let this all be a warning
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