Nikita, I suddenly remembered when Kris's post jogged me. Back in the early 90's, Mum had cancer, she was caring for my Nan at the time. We had to put Nan into emergency respite for a few weeks while I ferried Mum to and fro for radiotherapy etc. When ever we went to see her, which between us all was every single day, (I was also going in to bath her because she wouldn't let the staff do it) she would tell us she talked to no-one and was so miserable etc. One night, we were returning to the car park, we had left Nan in the lounge, it was lit up being winter. We could see Nan through the window, she was standing up having a conversation with several other residents, some sitting. She was waving her hands, laughing etc. This, more than any reassurance from the staff, showed us the other side, she was joining in and other people were talking to her. It gave my Mum a real boost. I suspect it is like that for many people in your Nan's situation. I think they maybe feel they should say they don't like it, sometimes, perhaps out of misplaced loyalty or something. Take heart, day by day, love She. XX