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The CQC report for the care agencies we have used have been very good despite some pretty awful and negligent employees getting away with poor care. So, I am not sure I trust the CQC. Of course, unless people complain and get Social Services to act on improving these agencies nothing will change and most people have too much on hteir plates to go through the process.Hello Everybody , At about 8.45 today ( 23/12/15 ) there was a short interview with the lady from the Care Home Association ( think ? she was the C E O or what ever ) She on the whole welcomed this new idea BUT had a few negative comments too make & warned every body too read the latest C Q C reports & not just go by this new system
Sorry not able too put the Radio 4 Link On** ( listen again ) but think it is worth listening too especially if you are going too use this new Tool** or thinking of having too start thinking of moving a loved one into a CH
Hope this helps