BBC Breakfast is featuring a report by the LGO criticising LAs for incorrectly charging Top-up fees, it it also reported on the BBC web site
The Local Government Ombudsman said some people were not offered an affordable care option in their area.
"Top-up fees", payable for things such as a bigger room, were often being incorrectly charged, it said.
http://www.bbc.co.uk/news/uk-34340875
This is nothing new, the LGO has warned several LAs with no apparent effect on several occasions in the past e.g. Sept 2013
Dr Jane Martin, Local Government Ombudsman, said:
“I know from the many complaints that we receive that this is not an isolated case. The law is clear: it says that the actions of the care provider in carrying out these arrangements shall be treated as actions of or on behalf of the council.
“Therefore I hold the council responsible for the actions taken by the care home provider in seeking to extract extra funding from the family.
http://www.lgo.org.uk/news/2013/sep...-care-home-fees-following-ombudsman-s-report/
The Local Government Ombudsman said some people were not offered an affordable care option in their area.
"Top-up fees", payable for things such as a bigger room, were often being incorrectly charged, it said.
http://www.bbc.co.uk/news/uk-34340875
This is nothing new, the LGO has warned several LAs with no apparent effect on several occasions in the past e.g. Sept 2013
Dr Jane Martin, Local Government Ombudsman, said:
“I know from the many complaints that we receive that this is not an isolated case. The law is clear: it says that the actions of the care provider in carrying out these arrangements shall be treated as actions of or on behalf of the council.
“Therefore I hold the council responsible for the actions taken by the care home provider in seeking to extract extra funding from the family.
http://www.lgo.org.uk/news/2013/sep...-care-home-fees-following-ombudsman-s-report/