The 'care' agency has a new carer. She is very large and even her colleagues have doubts about her ability to do the job. So they sent her here on two evening calls shadowing another carer. No warning to me and knowing that hubs can take an instant dislike to people. She has been there two weeks. The on Monday morning they send her to do a morning call on her own with no warning to me. Afternoon call is just a quick wash and pull up the bed ready to eat. Morning is a full scale bed bath, cleanup often required, careful handling because of his pain. Hoisting and settling in chair. All of which is hard work even with two because of his weight and total lack of mobility. So I was a little short with her(smacked wrist, how dare I be stressed) and she burst into tears. I explained everything , including the fact that hubs would quite likely not want her to do his care. Ran through the last of his morning routine and she went away OK. This morning when I was out with Jess which I do at the same time every morning, I got a call from the supervisor with whom I have clashed to say this girl was refusing to come here so I couldn't have a call today. Bearing in mind that from Friday to Sunday I have one call. Don't you wish you could say 'they weren't nice to me, I'm going to leave them in the lurch'??? I know I do sometimes. I was hoping to wait until Jess was gone before I looked for a new agency, but this is now beyond a joke.