Hi everyone, My wife Jean had her EEG on the 3rd and I was advised it would be with her GP in a week. Checked on 10th, confirmed letter received and GP would phone me late Fri, not happy so went to see her at 4pm. Recived copy of report which outlined Consultants results. It appears one area of her brain is potentially epileptogenic. Thus it's probably Epilcpsy. Suggested referral to Stroke Clinic for advice and treatment? Should have medication or treat as fits occur.
Had to wait until Monday to make appointment, and what a day it turned out to be:
Up as normal at 05.00, breakfast, got Jean up, washed and fed and laid down for nap.
06.50 Went for morn run. 08.00 prepared veg for lunch.
08.30 Phoned the number GP gave to arrange appointment. I was asked all details about my wife then:
"Does your wife know you are arranging this?"
"I don't think so!" and went on to explain her condition."
"Which hospital would you like her to attend?"
"The local one, Hereford"
"Sorry I can't arrange that, Hereford is not on our system yet." I was given the Booking Center number of the hospital, which I phoned but got no answer.
08.50 I make my way to the chemist to pick up the prescription for Diazepam Rectube to be used when fit occurs. A walk of a mile there and back, medication not available has to be ordered, try to-morrow.
On my return I phone to make an appointment, answered by some faceless person: "No staff available to take your call, but you will be answered etc, you are 9th on the list".
This went on up to 11.15 when I called it a day and decided to feed Jean her lunch, having taken mine between time trying to get through to Booking Center.
By now I'd had enough and stopped short of throwing the phone at the wall.
Dressing Jean in her outdoor cloths, lifting her into the car I arrived at the hospital
fuming.
At the fromt desk oprerator: "Where's the booking center?" she pointed to it.
"You can't go in there". "Try stopping me, I need to give that faceless person a piece of my mind".
"Please, I'll phone the boss and ask her to see you" I agreed. Surprise she could not get through she was put on hold with other callers. This maybe helped her to get the point. Keeping my temper under control I explained my day to-date, and now I wanted some action. Jean just sat looking into the faces of the two girls present. The receptionists entered the booking center to explain my problem.
On her return she handed me her phone saying the boss wished to speak to me;
"I'm very sorry etc, I can arrange an appointment for your wife in Feb"
"Not good enough, I'm not prepared to wait that long"
"It normaly takes 11 weeks for an appointment, but I'll see what I can do"
I accepted 12.00 noon 30th Jan. This morn 08.30 a letter confirming app arrived!
Visited the chemist this morning, medication still not in, I failed to hide my frustration so was offered it to be delivered this after noon, and has arrived at I type this.
Sorry to have rambled on but I needed to share my fighting day with you.
May the road raise with you and the wind be always at your back. Padraig.
Had to wait until Monday to make appointment, and what a day it turned out to be:
Up as normal at 05.00, breakfast, got Jean up, washed and fed and laid down for nap.
06.50 Went for morn run. 08.00 prepared veg for lunch.
08.30 Phoned the number GP gave to arrange appointment. I was asked all details about my wife then:
"Does your wife know you are arranging this?"
"I don't think so!" and went on to explain her condition."
"Which hospital would you like her to attend?"
"The local one, Hereford"
"Sorry I can't arrange that, Hereford is not on our system yet." I was given the Booking Center number of the hospital, which I phoned but got no answer.
08.50 I make my way to the chemist to pick up the prescription for Diazepam Rectube to be used when fit occurs. A walk of a mile there and back, medication not available has to be ordered, try to-morrow.
On my return I phone to make an appointment, answered by some faceless person: "No staff available to take your call, but you will be answered etc, you are 9th on the list".
This went on up to 11.15 when I called it a day and decided to feed Jean her lunch, having taken mine between time trying to get through to Booking Center.
By now I'd had enough and stopped short of throwing the phone at the wall.
Dressing Jean in her outdoor cloths, lifting her into the car I arrived at the hospital
fuming.
At the fromt desk oprerator: "Where's the booking center?" she pointed to it.
"You can't go in there". "Try stopping me, I need to give that faceless person a piece of my mind".
"Please, I'll phone the boss and ask her to see you" I agreed. Surprise she could not get through she was put on hold with other callers. This maybe helped her to get the point. Keeping my temper under control I explained my day to-date, and now I wanted some action. Jean just sat looking into the faces of the two girls present. The receptionists entered the booking center to explain my problem.
On her return she handed me her phone saying the boss wished to speak to me;
"I'm very sorry etc, I can arrange an appointment for your wife in Feb"
"Not good enough, I'm not prepared to wait that long"
"It normaly takes 11 weeks for an appointment, but I'll see what I can do"
I accepted 12.00 noon 30th Jan. This morn 08.30 a letter confirming app arrived!
Visited the chemist this morning, medication still not in, I failed to hide my frustration so was offered it to be delivered this after noon, and has arrived at I type this.
Sorry to have rambled on but I needed to share my fighting day with you.
May the road raise with you and the wind be always at your back. Padraig.