Sorry your phone call wasn't good ? I think you were right not to ring back too, your mum would probably have wondered what was happening, why ringing again if she remembered you ringing or just start again with telling you same thoughts if she didn't remember. Hopefully the care home staff would have been able to distract her with something else and help reassure her. Its really hard when you can tell they don't believe what you're saying, my mum often is like that and I never know what to say or how to continue. I usually just carry on and hope for best or sometimes just say oh ok mum, sometimes nothing works whatever we do does it. The current lockdown situation is making things much more difficult for so many people and having a negative effect on so many people too I think. I hope that some way of us being able to return to visiting people in some form, even if not as close as before, is an option soon. x