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Social Workers tend to get a mixed press on TP. Some are very helpful and others are maybe very overworked because of 'austerity' cuts. But it also has to be said that some seem to have little understanding of dementia, judging by reports from members. I hope you've not got one of those.
Oh please do tell me those magic words...
That is breach of confidentiality, I don't know if you have a PALS (Patient Advice & Liason Service) in your area where you could make a complaint to?
The magic words depend on what you need doing cherub, but "vulnerable adult" and duty of care" apply to most dementia situations.
Maybe you need advice from The Alzheimer's Society, Age Uk, CAB, or the Admiral nurses? There must be something you can do, and they would all know the drill.