I have a stepfather in a care home for the past year. He has never complained about his care and although his mood can get quite low he appears to make the best of his situation. He is unable to walk and prone to chest infections, last November l received a phone call from his social worker to say that the care home had called an ambulance has he was unwell and the ambulance crew had lodged a complaint about the manner in which the staff at the home handled him. l asked if she had spoken to the home and she said she had, the home denied any wrong doing and remarked the ambulance took Two hours to arrive and couldn’t get the stretcher in the lift also allegedly were very rude and nothing could be proved either way.
Forward to this week, he has yet another chest infection which has been treated with antibiotics in the home, however things took a turn for the worst and an ambulance was called again, the staff have now reported a safeguarding issue against the home over his infected pressure sores and infection around the catheter site. He currently is in hospital and starting to improve.
I have not heard from social worker yet but would like to know if l can insist on him being moved as he is funded by the local authority so not sure of his rights, can anyone please advise me so l am informed over how to handle this worrying issue.
Forward to this week, he has yet another chest infection which has been treated with antibiotics in the home, however things took a turn for the worst and an ambulance was called again, the staff have now reported a safeguarding issue against the home over his infected pressure sores and infection around the catheter site. He currently is in hospital and starting to improve.
I have not heard from social worker yet but would like to know if l can insist on him being moved as he is funded by the local authority so not sure of his rights, can anyone please advise me so l am informed over how to handle this worrying issue.
