So flaming annoyed with our GP service right now!
My husband has been growing steadily more confused over the past few days following marked changes in some of his abilities over the weekend (sporadically unable to co-ordinate movement properly).
He is delusional, rambling, a bit anxious and swooping quickly between feeling freezing or boiling.
I strongly suspect a UTI as part of the deal and, having been contacted by our concerned son who was keeping an eye on his dad this afternoon, I rang up the surgery from work this afternoon to make an appointment as soon as possible.
There were no appointments available this evening (not that I found that surprising) but I asked if I could speak to a doctor on the phone (something I've done before when no appointments are available) to sort out possible antibiotics in the first instance, and to arrange to see someone about hubby's new co-ordination problems as soon as possible).
I was gobsmacked when the receptionist said a doctor couldn't call me back - apparently they only do that in the morning.
I then asked for an appointment tomorrow. Again, nothing available. I asked if I could talk to a doctor on the phone tomorrow.
I was told yes, but only if it was urgent.
I said it was urgent as I was pretty convinced that a UTI was involved as part of the problem and my husband's behaviour was growing more erratic by the hour.
I couldn't believe it when I was told that I would have to phone back at 8am to see what urgent appointments were available, and no, the doctor would not be able to phone me back tomorrow unless I phone in and ask tomorrow!
I told her I'd never heard anything so ridiculous!
So now I'll have to keep my fingers crossed that things don't get worse this evening because the last thing I want to do is head off to the hospital for medication with someone who is clearly confused and would be put under unnecessary stress having to sit around for hours in that kind of environment.
Sorry vent over but honestly!
My husband has been growing steadily more confused over the past few days following marked changes in some of his abilities over the weekend (sporadically unable to co-ordinate movement properly).
He is delusional, rambling, a bit anxious and swooping quickly between feeling freezing or boiling.
I strongly suspect a UTI as part of the deal and, having been contacted by our concerned son who was keeping an eye on his dad this afternoon, I rang up the surgery from work this afternoon to make an appointment as soon as possible.
There were no appointments available this evening (not that I found that surprising) but I asked if I could speak to a doctor on the phone (something I've done before when no appointments are available) to sort out possible antibiotics in the first instance, and to arrange to see someone about hubby's new co-ordination problems as soon as possible).
I was gobsmacked when the receptionist said a doctor couldn't call me back - apparently they only do that in the morning.
I then asked for an appointment tomorrow. Again, nothing available. I asked if I could talk to a doctor on the phone tomorrow.
I was told yes, but only if it was urgent.
I said it was urgent as I was pretty convinced that a UTI was involved as part of the problem and my husband's behaviour was growing more erratic by the hour.
I couldn't believe it when I was told that I would have to phone back at 8am to see what urgent appointments were available, and no, the doctor would not be able to phone me back tomorrow unless I phone in and ask tomorrow!
I told her I'd never heard anything so ridiculous!
So now I'll have to keep my fingers crossed that things don't get worse this evening because the last thing I want to do is head off to the hospital for medication with someone who is clearly confused and would be put under unnecessary stress having to sit around for hours in that kind of environment.
Sorry vent over but honestly!