My Uncle has had respite 3 times since 2012 and it has resulted in 3 complaints each and every time...
It is clear from your response that basic and fundamental care is non existent at **** ******.
Every issue I raised in my initial email you have accepted as a failing on the part of **** ******. and its staff - who you have blamed for everything.
It is also abundantly clear that you have no idea what happened regarding my Uncles medication.
As far as future respite at **** ******. I am not "unsure" - I am definite - my Uncle will never return there.
I am considering a formal complaint and if this happens you will hear from the relevant parties in due course.
Please do not contact me again.
Why is it impossible to take a break and have some level of "belief" that all will be fine?
It is clear from your response that basic and fundamental care is non existent at **** ******.
Every issue I raised in my initial email you have accepted as a failing on the part of **** ******. and its staff - who you have blamed for everything.
It is also abundantly clear that you have no idea what happened regarding my Uncles medication.
As far as future respite at **** ******. I am not "unsure" - I am definite - my Uncle will never return there.
I am considering a formal complaint and if this happens you will hear from the relevant parties in due course.
Please do not contact me again.
Why is it impossible to take a break and have some level of "belief" that all will be fine?