Cant seem to find a post that defines what I should expect at a Relatives Meeting at the care home
As far as I understand, there has never been a relatives meeting at mums care home, and the new manager is setting one up for the first time next week.
What should I expect to hear / say at these meetings?
Since meeting privately with this manager, she has been an amazing support to me. I have never had a problem with the care mum receives, it was just the communication from the home that was non existent. This is slowly changing. To be fair, anything that I highlighted as a major issue for me and sis, has being dealt with, the rest is acknowledged and I have been assured will be looked into and changes made.
As far as I understand, there has never been a relatives meeting at mums care home, and the new manager is setting one up for the first time next week.
What should I expect to hear / say at these meetings?
Since meeting privately with this manager, she has been an amazing support to me. I have never had a problem with the care mum receives, it was just the communication from the home that was non existent. This is slowly changing. To be fair, anything that I highlighted as a major issue for me and sis, has being dealt with, the rest is acknowledged and I have been assured will be looked into and changes made.