Is any one else living in Kent having problems with the payment of Nursing Care Allowance? My Mum has been assessed as needing moderate nursing care and should receive £83 a week from the PCT. She has received nothing at all since 19-2-06 and no one in her NH has received payment since March. When the office was local in Kent, there were few problems if any. At the beginning of the year, they moved the office to North Yorkshire and the result is absolute chaos! Why not just keep things local? Surely it must be much more expensive to deal with finances from a distance.
Mum is owed about £1000 as she was paying monthly by invoice while she settled in. Now she is paying by monthly standing order, the NH are owed nearly £600, as they deduct the anticipated allowance. This problem is beginning to affect Mum's cash flow, as we are trying to relet her house, after the first lease ended. I've sent an e-mail to our MP, who is usually very good at helping with problems.
The Attendance Allowance is paid directly into Mum's bank account, with no fuss or bother. If only they would do the same with the Nursing Allowance. It is only a small fraction of the total amount anyway, so why do they have to make things so complicated?
Kayla
Mum is owed about £1000 as she was paying monthly by invoice while she settled in. Now she is paying by monthly standing order, the NH are owed nearly £600, as they deduct the anticipated allowance. This problem is beginning to affect Mum's cash flow, as we are trying to relet her house, after the first lease ended. I've sent an e-mail to our MP, who is usually very good at helping with problems.
The Attendance Allowance is paid directly into Mum's bank account, with no fuss or bother. If only they would do the same with the Nursing Allowance. It is only a small fraction of the total amount anyway, so why do they have to make things so complicated?
Kayla
