Hello, me again. My mum has a care package - 3 visits per day for half hour each. They are not brilliant but things are slowly improving. The staff do not overdo their roles and will leave Mum in dirty clothing and not prompt too much personal care. Food can sometimes be a mish mash of snacks and the latest thing is soup despite the fridge being full of ready meals, which my mum used to have on a daily basis. I made her a traditional meal today which she almost finished. The Carer seemed a little miffed that I had done her food and suggested that if I was going to be there then she would leave! Now one of the Reabement team (who have now left) has offered to come into my Mum in a private role. What a your views on this. She will be self employed and has arranged cover for days off and holiday. What are the pros and cons of this or should I stick to an agency that is monitored by Social Services. I would appreciate your comments. Thank you