Good Morning - is there anyone out there who uses either Clini Direct or EasyScript to have incontinence products delivered. I am having terrible trouble with Clini Direct in that they don't send me what I ask for - I get their own product instead of Linc. My husband wears a sheath catheter at night attached to a day bag which is then attached to a night bag. I have 7 day use bags to save our Practice money and to save the Planet. However, Clini Direct have just sent me 30 single use night bags and 20 single use day bags of their own brand - so that's two bags going into the bin every morning!.
I am absolutely furious that they deem to send me what they think I want and not what I ask for. Thinking of moving to Easyscript to see if they are any better and whether they send me what I actually order. I also have problems with the Practice sending back the prescriptions to the supplier but that's another whole can of worms that I am not prepared to open!
I wait to hear from you - possibly one is no better than the other?
I am absolutely furious that they deem to send me what they think I want and not what I ask for. Thinking of moving to Easyscript to see if they are any better and whether they send me what I actually order. I also have problems with the Practice sending back the prescriptions to the supplier but that's another whole can of worms that I am not prepared to open!
I wait to hear from you - possibly one is no better than the other?