I have POA over my mums bank accounts. I routinely check the incomings and outgoings, as she still has a debit card which she does use on occasion (not very often, but she actually remembers the PIN)
Today I checked online banking to see a debit card transaction for £170 made payable to 'Appliance Secure'. I immediately rang my mum to ask if she had made any payments with her card. she insisted 'no' and had she had any phone calls - no. 'you wouldn't give your card details over the phone would you?' - again 'no'
I went online and found a telephone number for this company and rang them, It seems she has paid (over the phone) for Sky box insurance. SHE DOESNT EVEN HAVE SKY!
the woman was helpful and said she would cancel it and refund the money to the card, but I needed to cancel by letter when the paperwork arrived. I said 'how can they do this when she isn't even a Sky customer?' she skated around that. I asked for her details to be removed.
it seems that about a month ago my brother intercepted a phone call about the same thing. how can they do this? absolutely shocking! how many people can get ripped off like this? it has really annoyed me
Today I checked online banking to see a debit card transaction for £170 made payable to 'Appliance Secure'. I immediately rang my mum to ask if she had made any payments with her card. she insisted 'no' and had she had any phone calls - no. 'you wouldn't give your card details over the phone would you?' - again 'no'
I went online and found a telephone number for this company and rang them, It seems she has paid (over the phone) for Sky box insurance. SHE DOESNT EVEN HAVE SKY!
the woman was helpful and said she would cancel it and refund the money to the card, but I needed to cancel by letter when the paperwork arrived. I said 'how can they do this when she isn't even a Sky customer?' she skated around that. I asked for her details to be removed.
it seems that about a month ago my brother intercepted a phone call about the same thing. how can they do this? absolutely shocking! how many people can get ripped off like this? it has really annoyed me