I am POA for my uncle and have managed his affairs under POA for 3 years. I had certified copies made at Job Centre and sent them off to banks, HMRC, accountant, pension suppliers etc and all were implemented with the exception of one pension provider. The pension is only £5 a month but they have now stopped payment until they receive originals of either my passport or driving license, plus secondary ID of bank statements or utility bill. If copies are to be sent they must be certified by lawyer, banker, accountant. They have already written to the home to ensure he is still alive, and the payments were being made into the same bank account that he has held for years. I certainly would not trust this company with any original documents and while I am tempted to write this off due to it only being £5 a month it is now the principle of it. If I were to ignore, do these funds get held until a death is registered and then all pending funds get released? I am tempted to contact the ombudsman about this but not sure of the rules. rant over!