Mum received £25 from NS&I premium bond prize. Good news! No not good news. I didn't know she had any bonds, so contacted NS&I to register the PoA. They refuse to accept the PoA certified copies - they have been accepted by several other financial institutions. They are in accord with the PoA act but NS&I say they are not quite right - the solicitor did not put their full address/postcode, the solicitor is not LLP registered, on and on. I've now filed a complaint with the FSA. As if there wasn't enough to cope with without pettifogging bureaucrats making life just that bit more difficult. Anyone else had trouble with NS&I?