I have just got home from a very distressing visit with my poor dad.He is in a secured emi unit was placed there under section and is fully funded under continous care which is supposed to provide one on one supervision. The home and my dads care have been deteriorating slowly over the last few months, he has lost tons of weight and has almost lost the ability to communicate with us. I have of course been complaining on a fairly regular basis both in person and in writing to the management but nothing seems to get put right. The main areas of concern are that dad is not assisted with eating food is put infront of him and taken away untouched unless I am there to feed him. Today he was wet and soiled when I arrived in his room which is behing a locked door, he was cold and dreadfully agitated. The staff came and changed him then carried on serving the supper after waiting 10 mins I went to see where my dads food was, they had cleared away had forgotten him what would have happened if I had not visited today. I go as often as I can there is only Mum & I and she is afraid to go to the home alone. I feel terrible I love my dad so much I want to make it right for him I want him safe and taken care of he deserves it. I need some advise please the home are obviously not going to improve Mum is worried that if we complain too much they will treat dad even worse, I must do something he would not allow anyone to treat me badly I must do the same for him. As he is funded by Social Services should I complain to them or to the inspectorate of homes.Any advice appreciated