My mother is 58 and has dementia. Because of this she is entitled to a Freedom Pass which is a travel card that allows her to travel on all trains, tubes and buses in London for free. When my aunt took her to the social services department to get it, the woman there said "why does she need to travel around on public transport if she has dementia" Does she mean if she has dementia she should stay at home all day? Or be driven around by other people? Mum is, at the moment, capable of taking a familiar bus to familiar places, which is great. I can't believe that someone who works for social services would have so little empathy! Mum has also been mugged twice in the last 6 months, and her freedom pass was stolen with the bag both times. I told the social services department that she had been mugged and that's why she needed a new one, and yet they still had a go at her for "losing" her freedom pass. Incredible!