I HATE the tick box type of regulation that it seems to me CQC favours. In my profession we now have something called 'outcome focussed regulation' (I'm not a fan of jargon either ) but the idea is that the regulators look at the bigger picture i.e. did you achieve the outcome the client wanted, not did you follow all the guidelines to the letter without actually achieving anything?
The CQC also use 'outcomes'. They have 16 essential outcomes which can be viewed on the CQC website.
xxTinaT
The CQC also use 'outcomes'. They have 16 essential outcomes which can be viewed on the CQC website.
xxTinaT
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