hi,
My mum went into a care home 2012 and i eventually sought deputyship for her 2014. she was self funding, because of the family home.
It became apparent that since she went into the home Ken(husband) was getting into financial difficulties ( Mums pension and attendance allowance now paying care home fees).
On investigation i discovered a bank loan (high interest rate) in my mothers name, taken out in 2007, 2 yrs after my mother was diagnosed with Alzheimer's (obviously she could not have instigated this, nor understood what it was about)
The bank disagreed , when i asked for it to be investigated and outstanding balance quashed.
i have since contacted the FOS who found against my mother and in favor of the bank.
Does anyone have any concrete advice about where to go from here.
I am reluctant to accept this finding, i feel very strongly that banks should be more sensible when dealing with vulnerable elderly people and should ensure they are not sold financial packages they cannot guarantee sustaining.
My mum went into a care home 2012 and i eventually sought deputyship for her 2014. she was self funding, because of the family home.
It became apparent that since she went into the home Ken(husband) was getting into financial difficulties ( Mums pension and attendance allowance now paying care home fees).
On investigation i discovered a bank loan (high interest rate) in my mothers name, taken out in 2007, 2 yrs after my mother was diagnosed with Alzheimer's (obviously she could not have instigated this, nor understood what it was about)
The bank disagreed , when i asked for it to be investigated and outstanding balance quashed.
i have since contacted the FOS who found against my mother and in favor of the bank.
Does anyone have any concrete advice about where to go from here.
I am reluctant to accept this finding, i feel very strongly that banks should be more sensible when dealing with vulnerable elderly people and should ensure they are not sold financial packages they cannot guarantee sustaining.