... who should I be reporting a second case of medical neglect to?
I have made a complaint to the NH’s HO.
I found my dad in a distressed state for the 2nd time in 5 months, due to infection. It was clear (to me) that he was in pain on both occasions, but the staff and manager dismissed my concerns. I had to keep insisting.
This time my poor dad was left suffering in pain from a UTI for at least 6 days. It might have been longer because I hadn’t visited for a week before this, due to having flu.
His general lack of care is also poor again (I’ve been battling with this on and off for 2 years). Nails dirty and not cut often enough; food stains on slippers and clothes; generally unkempt.
I’ve had enough.
I have made a complaint to the NH’s HO.
I found my dad in a distressed state for the 2nd time in 5 months, due to infection. It was clear (to me) that he was in pain on both occasions, but the staff and manager dismissed my concerns. I had to keep insisting.
This time my poor dad was left suffering in pain from a UTI for at least 6 days. It might have been longer because I hadn’t visited for a week before this, due to having flu.
His general lack of care is also poor again (I’ve been battling with this on and off for 2 years). Nails dirty and not cut often enough; food stains on slippers and clothes; generally unkempt.
I’ve had enough.
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