Ambulance arrived after about 4 hours total wait, she was happy at first but they wanted to take her to hospital because of how long she had been on the floor.
She got angry saying she did not want to go, I left the room as I thought she will think it's my idea, heard the ambulance guy argue with her but to no avail, in the end they managed to get her up, she then refused an ecg, the ambulance guy said he needed to do it as she had been four hours on the floor and she replied she had not, in the end they let her stay, the ambulance guy said he thught she just understood what he was saying to her but it was boarderline and he would inform social services that he thought she was vulnerable.
She is happy now in bed, hope no more falls.