Hi there
Just hoping someone may have some recent experience of this - I'm searching the forum too for older messages
We have a registered EPA for my Aunt but this is the first time we've come to use it. She has her pension payed into a post office card account which she used to access with a card but she can no longer remember when to go, (used to go every day but has stopped going at all now), can't remember her pin number and displays cash in public and so on. Also her social services carer doesn't feel comfortable going to the post office and dealing with my aunt's money - which I totally understand - up 'til now she's been doing this as we live an hour's drive away
Our aim is to get her pension payed directly into her bank account and then use that one account for all her finances
I phoned the Post Office pensions people and they said the best thing to do was appoint my self as her 'trusted friend' getting my aunt to sign the form -regardless of the EPA) and then they will issue a card and pin for me to use on her post office account. Then I could withdraw cash and pay it into her bank account.
I went into the local post office branch and they said get her to sign a form closing her card account and sign another one to get her pension sent to the new account
All this advice seeems to just ignore the point of the EPA - I'm beginning to wonder whether it was worth bothering - what have others done - she doesn't have the mental faculties to discuss this
Do we 'fake' her signature or sign it writing 'attorney' beside it?
Any advice would be great
Just hoping someone may have some recent experience of this - I'm searching the forum too for older messages
We have a registered EPA for my Aunt but this is the first time we've come to use it. She has her pension payed into a post office card account which she used to access with a card but she can no longer remember when to go, (used to go every day but has stopped going at all now), can't remember her pin number and displays cash in public and so on. Also her social services carer doesn't feel comfortable going to the post office and dealing with my aunt's money - which I totally understand - up 'til now she's been doing this as we live an hour's drive away
Our aim is to get her pension payed directly into her bank account and then use that one account for all her finances
I phoned the Post Office pensions people and they said the best thing to do was appoint my self as her 'trusted friend' getting my aunt to sign the form -regardless of the EPA) and then they will issue a card and pin for me to use on her post office account. Then I could withdraw cash and pay it into her bank account.
I went into the local post office branch and they said get her to sign a form closing her card account and sign another one to get her pension sent to the new account
All this advice seeems to just ignore the point of the EPA - I'm beginning to wonder whether it was worth bothering - what have others done - she doesn't have the mental faculties to discuss this
Do we 'fake' her signature or sign it writing 'attorney' beside it?
Any advice would be great