So we found a flat for mum and dad to come to, back from France. Everything pretty much arranged, or so we thought - now the agents are asking them to fill in an online tenancy credit check form. Mum and dad's main accounts are french, but the credit form only accepts UK bank numbers. Have spent hours trying to get round this but no joy! Mnargh! They do have a UK bank account but because it's rarely used they have no recent statements with them (and the credit form also wants this). I'm totally stuck for what to do. I'd have them here with me temporarily while my mum gets a bank statement printed out but it's 3 flights of stairs just to get into the building and we only have one bedroom. My brain is totally frazzled and I can't think straight. What a stupid situation. Poor mum is really fed up, as you can imagine.