My mum was put in a nursing home in June 2015 after she was first sectioned at the hospital. She has lewy body dementia. At first the nursing home staff were brilliant, they were very attentive and we could ask them anything. My sister has started visiting mum every day and we are all estranged from her, I am not interested in having a relationship with her again. But I have noticed that since she started visiting mum, the home has changed their attitudes towards us. About 3 weeks ago, mum had an accident where she fell down and twisted her ankle. We saw it was very swollen and so my dad told them about it and they said they knew she had fell down but didnt notice her ankle was swollen! (are they blind?). We have had numerous talks with the staff about mum's ankle and how it is not getting any better. We feel as though we can't talk to one of the staff, she is very nasty to us and talks very sarcastic to us. Yesterday we went and mum's ankle was still swollen and we said to her have you told the people who work here about it. She said yes but they don't listen. So on our way out, me and dad told them about it and the lady who is sarcastic to us said we had the nurse out and she said its just arthritis but she will not rest it. She does walk a long way though. Anyway the woman said mum's making it up! I was so angry when she said that cause I know my mum and I know when she is milking it and with this she is not. Today I took her some paracetamol and she took one. Tomorrow I intend to give her another tablet. Sorry for the long post but I just don't feel like my mother is getting the care she deserves from them. She is very depressed and cries begging us to take her home. I hate her being in there. Another thing she is diabetic but we find lots of sweet and chocolate wrappers in her room!