1. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    Bottom option
    https://forum.alzheimers.org.uk/account/contact-details
    don't forget 'save changes'
     
  2. Beate

    Beate Registered User

    May 21, 2014
    11,620
    Female
    London
    Oh look at that! I only looked under Alert Preferences! This site is too complicated. Ta.
     
  3. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    #283 nitram, Dec 31, 2017
    Last edited: Dec 31, 2017
    It does not appear to be working at the moment so, if it starts working for you, check that any fix has not reset your's to the original global default of 'on'
     
  4. Amethyst59

    Amethyst59 Registered User

    Jul 3, 2017
    5,738
    Female
    Kent
  5. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    Join the club.

    All email notifications seem to have stopped - watched thread, mentions, quotes, and conversations.
    Have not checked media related notifications.
     
  6. Amethyst59

    Amethyst59 Registered User

    Jul 3, 2017
    5,738
    Female
    Kent
    Ah, well at least it is consistent!
     
  7. Chemmy

    Chemmy Registered User

    Nov 7, 2011
    7,593
    Yorkshire
    @2jays Try going into your profile page and look in in Preferences to see if this option is checked:
    • Automatically watch threads that you create or when you reply...
      • and receive email notifications of replies
    The email notification option is greyed out so not available.
     
  8. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    @2jays

    The 'receive email...' option should become available when the relevant 'automatically watch...' is enabled.
    If changing remember to 'save changes'


    2018-01-01_084424.png
     
  9. Chemmy

    Chemmy Registered User

    Nov 7, 2011
    7,593
    Yorkshire
    Thanks for that clarification, nitram. I have most of these options unchecked.
     
  10. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    I don't have any 'automatically watch' enabled. I just put the tick in so I could take a screen grab showing the email option available.
     
  11. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    Happy New Year

    I clicked on the link you gave Nitram and it sent me to this page
     

    Attached Files:

  12. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    Nothing like your screen shot

    It’s not too much of a problem, not receiving emails
     
  13. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    Ooooh !! Found this page
     
  14. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    All boxes were already ticked and you may notice I have 6 unread message, none notified by email
     

    Attached Files:

  15. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
  16. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    Cross posted :)
     
  17. nitram

    nitram Registered User

    Apr 6, 2011
    18,826
    Male
    North Manchester
    My normal first action would be to untick, save changes, retick , save changes.

    In this case however all email notifications have gone AWOL so just wait till admin are back in.
     
  18. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    :)

    You telling me I’ve got to be patient??

    Not one of my best points :D
     
  19. Mark_W

    Mark_W Volunteer Moderator

    Sep 28, 2015
    4,036
    London
    Hi all we're aware of an issue with email alerts on the forum at the moment and we're working to resolve it as soon as we can. Thanks for flagging this up.

    Best Wishes
     
  20. 2jays

    2jays Registered User

    Jun 4, 2010
    11,585
    West Midlands
    I did do a mark all posts read at about 1pm and since then

    The notification flag that informs of new posts on watched threads, for me, doesn’t seem to be updating - a load seemed to be stuck at the 3.00pm new posts

    Prior to that, once I had read the posts, the number went down until I had read them all

    I did do a mark all posts read at about 1pm and since then Ive had a list of about 10 posts

    Now would you believe it!
    Not new posts !
     

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