Can anyone please assist me before I try and speak to the Works and Pensions people!! Mum went into residential care 2 years ago and has been getting her OAP pension paid into her bank weekly. Her house was sold last October (she is now fully funding care costs herself) and I notified WP earlier this year about her change of address now the house was sold. I don't want private letters going to the care home so using mine now her property is sold. W&P were also informed when she went into care.
I have just gone online to transfer money for mum and was looking to check if a credit had been received for a returned item when I realised she has not had a single penny of her OAP pension paid into her account since 17th June - they now owe her £1000+. No notification has been received by me to advise monies will be stopped, suspended etc. (I have full power of attorney for mum). I am livid to say the least - I thought regardless of living in a care home and being self funding you were still entitled to your OAP pension !!!!
Strange because mum is still receiving her pension credit payments of £26 pw. I received a form from the WP 2 weeks ago regarding Pension Credit payments which I have yet to complete and send back. Pages of questions.....they want every single bit of information about finances etc so i'm sure this too will be stopped.
Is this right that they can stop an OAP's pension - I thought that's why you paid into the system all your working life to get something back when you retired? All feedback will helpful. Thank you.
I have just gone online to transfer money for mum and was looking to check if a credit had been received for a returned item when I realised she has not had a single penny of her OAP pension paid into her account since 17th June - they now owe her £1000+. No notification has been received by me to advise monies will be stopped, suspended etc. (I have full power of attorney for mum). I am livid to say the least - I thought regardless of living in a care home and being self funding you were still entitled to your OAP pension !!!!
Strange because mum is still receiving her pension credit payments of £26 pw. I received a form from the WP 2 weeks ago regarding Pension Credit payments which I have yet to complete and send back. Pages of questions.....they want every single bit of information about finances etc so i'm sure this too will be stopped.
Is this right that they can stop an OAP's pension - I thought that's why you paid into the system all your working life to get something back when you retired? All feedback will helpful. Thank you.