So after a couple of weeks of being able to visit mum at the care home and even take her for a walk they are in full lockdown and I can’t visit. So I’m back to ringing each day to ask how she is. I’ve just come off the phone in tears as they’ve told me that yet again mum didn’t want to come out of her room, this happens a lot but today she was apparently very nasty to the staff and called them names and that they were evil. This is really not my mum I’m heartbroken. She was so kind and passive and everyone loved her. I can’t bear the thought that she has become a resident that they dread having to care for. I just want to go there and hold her hand and calm her down but I can’t. They tell me they can’t leave her in her room everyday as they don’t have the staff to watch her up there. She hates coming down as she gets so anxious about other people she is paranoid they are talking about her. But docs won’t give meds for this. She’s so unhappy and doesn’t even get to see me now not even in the garden. Do I let this go on or might she be happier somewhere else? She’s been there since 1/6, lost a stone, 4 falls and had a big deterioration in mentally and physically. The lack of visiting has had a huge impact but I can’t see it getting better. She is suffering and it feels like no one cares.