Hi ,
Am new to this forum, Mum was diagnosed in January. Am helping her with her finances/correspondence, and see that shes been overpaid approx £1000 Housing Benefit. The council are pursuing her for repayment, which they say they will take a large sum , possibly 30% directly from her state pension if we don't set up a repayment plan. Is this legal? She had no idea what she was entitled to or getting and surely that's their problem?
Grateful for any advice.
Thank you.
Am new to this forum, Mum was diagnosed in January. Am helping her with her finances/correspondence, and see that shes been overpaid approx £1000 Housing Benefit. The council are pursuing her for repayment, which they say they will take a large sum , possibly 30% directly from her state pension if we don't set up a repayment plan. Is this legal? She had no idea what she was entitled to or getting and surely that's their problem?
Grateful for any advice.
Thank you.