1. Expert Q&A: Dementia Research, Tuesday 26th March, 3-4pm

    At Alzheimer's Society our research program focuses on improving care for people with dementia today and finding a cure for tomorrow.

    Hannah from our Research Team will be answering your questions on all our research efforts on Tuesday 26 March between 3-4pm.

    You can either post questions >here< or email them to us at talkingpoint@alzheimers.org.uk and we'll answer as many as we can on the day.

  1. Butterfly58

    Butterfly58 Registered User

    Jun 4, 2018
    hi can anybody advise me, il have finally got POA for my stepdad, rang the bank to make appointment to register and they not only want to see the POA but passport and utility bill, l have searched but cannot find a bill in my name all in husbands, has anyone had same problem do you think they might accept a bank statement instead,
  2. Beate

    Beate Registered User

    May 21, 2014
    Best to ask the bank as they all might have their own rules.
  3. nitram

    nitram Registered User

    Apr 6, 2011
    North Manchester
    They have to have proof of your identity.
    Contact them and have a chat about what they will accept.
  4. Angela57

    Angela57 Registered User

    Jan 22, 2016
    Check if they will accept a driving licence? It has a photo and address on it. Also do you have a mobile phone in your name coming to your address? Or letters for carers allowance to you? Check with the bank if any of these are acceptable.

    Hope you manage to get it sorted.

    Ang x
  5. DeMartin

    DeMartin Registered User

    Jul 4, 2017
    I’ve used Council tax bill and joint bank account statement, with the bank statement I mask off the credits, expenditures and money left in account.
  6. Butterfly58

    Butterfly58 Registered User

    Jun 4, 2018
    Thanks Ange, I have a passport,only pay as you go phone I’m afraid l will phone them to ask if my bank statements will suffice one step forwards two back as usual.
  7. Butterfly58

    Butterfly58 Registered User

    Jun 4, 2018
    I am going to try my bank statement as l have a passport so annoyed though. I feel like I’m wading through treacle everything so frustratingly slow.
  8. Kevinl

    Kevinl Registered User

    Aug 24, 2013
    This happened to me yesterday and it's so annoying. For years I've ordered my repeat prescriptions on line, I order it, the chemist gets the prescription sent to them and I collect the meds from the chemist, simple enough but now the doctors have a new bit of software and to continue using the service I've been using for years means I have to go in with ID.
    Problem is I don't have a photo driving licence or a valid UK passport or a bus pass so I can't, doesn't matter I've been a patient there for over 30 years I now have to prove who I am, but I still can put the old prescription in the box in reception then go in a few days later and collect just by telling them my name, no proof of ID required.
    I got a new(er) car recently and it's the same make and model as my previous one just a lot newer and I wanted to swap some bits from the old one to the new one so I put it in the drive and did a SORN so I didn't need to tax or insure it. Come the day I decided to get rid of it...you can't scrap a car without photo ID so it's still in the drive until I either get a photo driving licence or a passport. No amount of utility bills, bank statements will do even though they'll be collecting the car from my house, I have the log book, receipts, service manuals, insurance certificates and all the rest proving it's mine and has been from new.
    Best one was my daughter who was asked to prove her age to buy a bottle of wine in the supermarket, she fished down her cleavage and produced an NHS ID from a major London hospital with her picture on it stating she is Doctor L, they said that wasn't proof she was over 18 as it didn't have her date of birth on it. I know she looks young for her age but she's a 35 year old doctor...just madness.
  9. Butterfly58

    Butterfly58 Registered User

    Jun 4, 2018
    Won’t be long and we will be asked for a blood sample the worlds gone mad.
  10. Philbo

    Philbo Registered User

    Feb 28, 2017
    It does raise the issue as to when these organisations (who often inflict electronic commerce on us in the first place) are going to catch up, regarding "proof of identity"?

    I dread it whenever I have to go through this, as even though I have a valid driving licence (old type - no photo) and passport, most, if not all of my banking, utilities etc are done online and are paperless.

    Sure I still get documentation each year for things like council tax, however, more often than not, the requirement is for something dated in the last 3 months!

    I have found that many organisation now have POA departments, so I usually go straight to them, rather than enquiring at branches (who are not always up to date with their company's procedures).
  11. Butterfly58

    Butterfly58 Registered User

    Jun 4, 2018
    I have phoned the bank and if you have no photographic lD this particular bank requires a benefit reward letter from DWP or a tax code notification letter from HMRC plus utility bill back to spending another day hanging on the telephone grrrr,,,
  12. Katrine

    Katrine Registered User

    Jan 20, 2011
    I recently donated to charity an old car that was SORNed via Giveacar and it was a really straightforward process. I didn't need photo ID. "The only paper work that you need when your vehicle is being collected, is the vehicle registration document (the V5c). When the vehicle is collected you will need to complete Section 9 of the documentation. Section 9 must be signed by the collection agent and by the registered owner of the vehicle. The registered owner of the vehicle must then send Section 9 only back to the DVLA."

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.