Hi all, Hope you are all well.
I posted this query somewhere else by mistake as I was reading a few posts.
I,m looking for a bit of advice if anyone has come across something similar.
I have power of attorney for mum because of her alzheimers, I have dealt with everything for her for years prior because she is totally deaf.
She had a small life insurance policy which the family agreed we,d pay up to date and surrender when we wanted to pre pay funeral plan. I have attempted to surrender the policy but the company is hesistant with me. They say they must release the cheque to mum, I have explained she doesn,t hold a bank account any longer! They suggest I wait till all her assests are due upon death, she has no assets, we pay towards care. Then I,ve got to get her to open a bank account, she can,t!! I have sent power of attorney to them, they have been sending mums mail to me for over a year and since the policy was taken out they know I have been spokeswoman for countless years. They say they cannot put cheque in my name. Has anyone else had any similar problems and if so could you advise me please. Many thanks in advance.
Oh nearly forgot they said they didn,t know mum was in nursing care and I know I advised everyone when mum moved there, how else would I be receiving mail to my address if they hadn,t been told? Thanks
I posted this query somewhere else by mistake as I was reading a few posts.
I,m looking for a bit of advice if anyone has come across something similar.
I have power of attorney for mum because of her alzheimers, I have dealt with everything for her for years prior because she is totally deaf.
She had a small life insurance policy which the family agreed we,d pay up to date and surrender when we wanted to pre pay funeral plan. I have attempted to surrender the policy but the company is hesistant with me. They say they must release the cheque to mum, I have explained she doesn,t hold a bank account any longer! They suggest I wait till all her assests are due upon death, she has no assets, we pay towards care. Then I,ve got to get her to open a bank account, she can,t!! I have sent power of attorney to them, they have been sending mums mail to me for over a year and since the policy was taken out they know I have been spokeswoman for countless years. They say they cannot put cheque in my name. Has anyone else had any similar problems and if so could you advise me please. Many thanks in advance.
Oh nearly forgot they said they didn,t know mum was in nursing care and I know I advised everyone when mum moved there, how else would I be receiving mail to my address if they hadn,t been told? Thanks