1. Expert Q&A: Benefits - Weds 23 October, 3-4pm

    Our next expert Q&A will be on the topic of benefits. It will be hosted by Lauren from our Knowledge Services team. She'll be answering your questions on Wednesday 23 October between 3-4pm.

    You can either post your question >here< or email them to us at talkingpoint@alzheimers.org.uk and we'll be happy to ask them on your behalf.

  1. lol68

    lol68 Registered User

    Oct 17, 2015
    3
    Hello All,
    Last week I received my Mums registered LPA. I have an appointment with the bank tomorrow to register it with them.
    What should I expect? Will I just be able to apply for internet banking for my Mum so that I can take some control when she needs it (At the moment she is ok with money, just keeps signing up to insurances and schemes when she gets cold callers!!). I don't want to stop mum being able to spend her money but I also don't want companies taking advantage of her. Its just really hard to cancel these mistakes as companies wont speak to me to cancel due to data protection.

    Thanks for reading
     
  2. Pickles53

    Pickles53 Registered User

    Feb 25, 2014
    2,482
    Radcliffe on Trent
    You should be able to arrange internet banking and may be able to limit cash withdrawals for your mum. However if she still has active debit or credit cards in her own name I don't know how you can prevent her signing up to things. It's often suggested that you scratch off the 3-digit code on the back of cards (after making a note of it) as this stops telephone-based sales going through, but I don't think it's needed if someone comes to the door.

    If you have the LPA registered then you can I think cancel direct debits and stop cheques etc but you would have to keep a close eye on the accounts as you say.

    Could you limit the numbers of callers by using one of the notices you can get from Trading Standards for the front door to say no cold callers? Or try one of the phone filtering gadgets like TrueCall to stop sales calls getting through?
     

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