Helloo
Sorry Im here again asking for advice...
Been to visit my mom this afternoon and she absolutely smells of wee...poor mom..she would be mortified if she knew what was happening to her..anyhow I changed her and made her clean and dry...found a dirty flannel on her bedroom floor which I took to the carer...her en suite loo was disgusting..so I had to clean it...and then the carer complained to me that because of the snow here today..only 4 memeber of staff turned in to work..this is a 60 bed home...3/4 of the residents are like my mom...they have dementia...then the carer informed me that the cleaning and domestic staff have had to help wash and dress the residents...
I find this appauling to be honest...cleaning staff washing and dressing folk...surely this cant be right..or is it..I told my sister and we said maybe we need to speak with the manager or someone in authority and make it plain that we dont want mom being cared for by cleaning staff...short staffed or not..
Is this normal procedure in care homes when they have limited staff or not? Also the other day my sister had to stay over to help the carer out with the meal at 5pm as there wasnt enough staff on then either...
This is my first experience of a care home..mom has only been there just over a week..and so far..I'm not impressed by what I have seen...maybe I am being too over protective of mom..I dont know..but never the less..I am not impressed...
Caroline
Sorry Im here again asking for advice...
Been to visit my mom this afternoon and she absolutely smells of wee...poor mom..she would be mortified if she knew what was happening to her..anyhow I changed her and made her clean and dry...found a dirty flannel on her bedroom floor which I took to the carer...her en suite loo was disgusting..so I had to clean it...and then the carer complained to me that because of the snow here today..only 4 memeber of staff turned in to work..this is a 60 bed home...3/4 of the residents are like my mom...they have dementia...then the carer informed me that the cleaning and domestic staff have had to help wash and dress the residents...
I find this appauling to be honest...cleaning staff washing and dressing folk...surely this cant be right..or is it..I told my sister and we said maybe we need to speak with the manager or someone in authority and make it plain that we dont want mom being cared for by cleaning staff...short staffed or not..
Is this normal procedure in care homes when they have limited staff or not? Also the other day my sister had to stay over to help the carer out with the meal at 5pm as there wasnt enough staff on then either...
This is my first experience of a care home..mom has only been there just over a week..and so far..I'm not impressed by what I have seen...maybe I am being too over protective of mom..I dont know..but never the less..I am not impressed...
Caroline