My dad is doubly incontinent. He wears pads but tend to go at night and unfortuantely then digs about with his nails (sorry).
On very many occassions his fingers and nails still have poo on them and under them when I visit. I have cleaned them on many occassions with a nail brush.
I do feel like all I do is moan at the CH and I worry if I complain too much it will affect how they treat dad. I have had to complain about hi not being shaved, wearing other peoples clothes that are too small for him (looked like tramp and joggers were 3 sizes too small and cutting into him).
The nail thing is really upsetting me as it is horrible to see and I worry about him making himself ill and/or other residents.
I also find the CH manager very unapproachable she gets very defensive if I bring anything up. I went into her office today and spoke to the deputy she was in there as well and didnt even turn round to look at me (it is a tiny office).
Is this just part and parcel of CH or am I right to expect my dad to be clean shaven and have clean nails and hands?
Can anyone please advise me as to what I should and how best to handle this with CH.
On very many occassions his fingers and nails still have poo on them and under them when I visit. I have cleaned them on many occassions with a nail brush.
I do feel like all I do is moan at the CH and I worry if I complain too much it will affect how they treat dad. I have had to complain about hi not being shaved, wearing other peoples clothes that are too small for him (looked like tramp and joggers were 3 sizes too small and cutting into him).
The nail thing is really upsetting me as it is horrible to see and I worry about him making himself ill and/or other residents.
I also find the CH manager very unapproachable she gets very defensive if I bring anything up. I went into her office today and spoke to the deputy she was in there as well and didnt even turn round to look at me (it is a tiny office).
Is this just part and parcel of CH or am I right to expect my dad to be clean shaven and have clean nails and hands?
Can anyone please advise me as to what I should and how best to handle this with CH.