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Is it normal to be charged this much?

min88cat

Registered User
Apr 6, 2010
581
We are in the process of organising the transfer of my Aunt from hospital to a NH, and hubbie is currently visiting uncle to help organise POA so that he can pay her care bills.

The home (costing 850.00 per week!!!!!!!!!!!!!!!!! ) has asked for a deposit of £1,800 , which is to cover their admin fees - it's nothing to do with the room itself. Apparently when the room is no longer needed, he will get £800.00 back. Is this the norm? To be honest I was quite shocked.
 

jenniferpa

Registered User
Jun 27, 2006
39,448
I would say, no, it's not normal - in fact I've never heard of anyone being charged "admin fees".
 

min88cat

Registered User
Apr 6, 2010
581
I wish we could, but this is the only nursing home with a vacancy that my uncle can travel to easily from his home. He's 83, and we need to consider how he will be able get there during the winter etc. it's within walking distance for the decent weather and a bus ride when it's not.


I'm just wondering whether they're chancing their luck with him because he's elderly :(
 

turbo

Registered User
Aug 1, 2007
3,851
Hello min88cat, when we were looking for care homes for my mum (January 2010) one chain of care home wanted a £5000 'bond'. I seem to remember that this was not returnable. Mum didn't go to that particular care home.


turbo
 

Saffie

Registered User
Mar 26, 2011
22,506
Near Southampton
Though I haven't heard of an admin. fee either, I notice that you have put a lot of exclamation marks after the £850 for weekly fees. Nearly every nursing home around here charges more than that and some are over £1,000 per week. That is after the £108 nursing component is deducted too, though, in fact, that is never mentioned in their quotes.
 
Last edited:

Dill

Registered User
Feb 26, 2011
355
England
I will just say that when Dad went into the care home we had to pay for a fortnight (or maybe a month I cannot remember) in advance. The reason was to do with administrative procedures and it had to be done that way.

The home always said we would receive it back when the room was no longer needed which is what happened. Although Dad was only in a week.

I agree with Saffie, the fee of £850 sounds about right.

Hope you find the right home for your Aunt.
Regards
Dill
 

Soobee

Registered User
Aug 22, 2009
2,734
South
The cheapest home in my area charges £750, the average cost for a nursing home here is over £1000 a week. I don't think you should be paying any sort of fees up front or a deposit or bond.
 

at wits end

Registered User
Nov 9, 2012
753
East Anglia
WHen gran was accepted permanently, as opposed to the initial respite, I had to pay a deposit of four weeks fees, two weeks of which are refundable after she leaves. The other two were not refundable.

As it was the only Nursing Home locally, and part of a national chain, I didnt question it.
 

Dill

Registered User
Feb 26, 2011
355
England
We didn't question it either at the time. The home said they ask for the money up front to cover the cost of the room being empty for a week or so after it is no longer needed.

It seemed reasonable but I do wonder now. Dad died one week after moving in there so we were in a daze but they did return most of what we paid up front.
Dill
 

Witzend

Registered User
Aug 29, 2007
4,291
SW London
Good Lord! And I thought £670 was extortionate! :eek:

It must depend on where you live.
The OP is in a pretty expensive area of the SE.

Though even £850 a week doesn't honestly seem so much when you work it out per day, and then compare it to what you'd have to pay for a reasonable hotel or B&B in your area. £850 works out at just over £121 a day, for which you don't just get B&B, you get all meals and drinks, a lot of laundry, 24/7 care/supervision, usually some activities, and almost always greenhouse levels of heating.

The bottom line sums still look scary, though, I know.
 

jan.s

Registered User
Sep 20, 2011
7,352
67
Hi There. I visited a NH which wanted an admin fee. I cannot remember, but I think it was 4 weeks care fees plus a deposit in case anything was damaged!

The fees were over £1000 pw, and I remember they wanted £5000 up front. Thankfully this didn't happen. I wonder if your CH is part of the same group.

I admit I was horrified when told.
 

wazzer

Registered User
Jun 4, 2008
112
North west England.
Hi
I have been reading the replies to this thread and find it staggering the amount of Care Home Fees being charged. I must be one of the very, very lucky ones where I live in the north-west of England that my mums fees in a Residential Care Home are just under £400.00 a week.
My mum entered the Care Home 4 years ago with AZ and although she can still feed herself she is now doubly incontinent, in a wheelchair and there is no understandable speech. In spite of all this the staff at the Care Home have said that although she has reached the stage of being in a NH they are quite happy to carry on looking after her as they think a move would be detrimental to her health.
Four years ago we did actually look at another Care Home that where charging £600.00 a week and it looked the best in our area but what put us off this home was the fact that the nurse showing us around had only worked there three months and at the start of our tour a patients room alarm was ringing and it was still ringing when we returned half an hour later. Whereas the home where mum is now the staff have worked there for years.
Regional variations have a lot to answer for.

Kind regards,
Ken.
 

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