What a mess for you to try to clear up!!! And in the middle of all this is a very, very sick woman!! I've just had some similar (although not nearly so serious!!) problems with Ken's medication.
At the time of Ken's discharge from the hospital to the Nursing Home, the Consultant said that she would keep his bed at the hospital open for a few weeks in case things didn't work out.
The staff at the home phoned me on Friday to tell me his tabets were running out and they didn't have enough of some to last him the day. They had phoned Ken's GP's surgery but were told that they hadn't got his discharge papers and in any case, they felt that the home was just outside their area and it might be better if he is given a more local doctor.
I suggested to the manager of the NH that he phone the hospital for tablets, as it was fast approaching a Bank Holiday weekend. The manager phoned me back to ask would I call to the ward to collect the urgent tablets on my way to visit Ken. On the ward I was given just enough to last him until Monday, had a little 'telling off; that this should have been sorted earlier and left feeling as if I was the biggest nuisance in the world.
Monday the home phoned me again to ask if I would now collect a prescription from the ward as they had phoned and arranged for a two week supply to be given by the ward whilst the manager of the NH sorted out a new doctor for Ken.
I arrived on the ward and immediately felt a tightening of my stomach, a feeling very familiar to me from the 9 months Ken had been there. After being made to wait a while I was given the prescription with the warning that I (I???) mustn't ask for any more as they wouldn't let me (me??) have any! Quite annoying as I hadn't asked them for anything!! However I learned long ago that it is pointless to argue with them in any way. Whatever you say is ALWAYS taken and used against you. Ken is still awaiting his final discharge so I said nothing as I don't want to rock any boats at this final hurdle.
Took the prescription the length of the very large hospital to the pharmacy to be told that as I hadn't got the patient's medical chart, they couldn't dispense the medication!!
I won't go on and on, needless to say I didn't leave the hospital without the precious medication. Got back to the NH with the tablets. The manager was furious when he opened up the package to find that they had not sent enough for even two weeks of one of the tablets!!!
What can one say!!!! None of this was a surprise to me as I've had similar experiences this last 2 years when my 84 year old mum had been discharged after a few hospital stays. Sorting out the medication between hospital and doctor is so frustrating.
However all of my troubles pall into insignificance when reading that a very sick lady cannot be admitted to hospital without a muddle up about attending doctors and then to be left with the statements that she is too ill to be moved. It beggers be3lief!!!
xxTinaT