Hi, I know the basic thoughts are to go along with someone who believes something untrue is true or to distract them from it.
However, this is something I have to explain to my mum. She has one dog but thinks has 7, not all the time but alot of the time. She phones me ( I don't live near) very distressed about what's happened to them and mum's support group have told me she accuses the lady who walks her dog of killing them ( I'm very anxious that she is going to have enough and pack it in).
So I have to explain she hasn't got 7 or tell her they went somewhere nice to live but she either gets angry with me or "believes" me ( but obviously doesn't think it's true) and gets very distressed and sometimes embarrassed and ashamed.
Any ideas on how to approach this differently?
However, this is something I have to explain to my mum. She has one dog but thinks has 7, not all the time but alot of the time. She phones me ( I don't live near) very distressed about what's happened to them and mum's support group have told me she accuses the lady who walks her dog of killing them ( I'm very anxious that she is going to have enough and pack it in).
So I have to explain she hasn't got 7 or tell her they went somewhere nice to live but she either gets angry with me or "believes" me ( but obviously doesn't think it's true) and gets very distressed and sometimes embarrassed and ashamed.
Any ideas on how to approach this differently?