How to complain about a Care Home


Registered User
Mar 21, 2003
Just to add, the alzheimers society have a good factsheet which also outlines what to do if things go wrong with care:

What standards of care can people expect from a care home?

Check the section:

What can I do if I feel things have gone wrong?

I've also found that all care homes have a complaint procedure which is normally on a notice board in the home. Think this is obligitory, if not it should be.

Kind Regards