I'm fuming!
My nearly 82 year old Mum (mixed Alz & VD) was recently in hospital for a week after having a second 'silent' heart attack in 4 weeks. Thankfully she has recovered well although her dementia has taken a step down.
What has made steam come out of my ears is that I had a phone call from her pharmasist to say the hospital had faxed Mums discharge notes through to them. Not just the changes in medication the whole lot. Including the phrase 'Mrs Bs prognosis is poor'. The pharmasist said they are not usually sent any discharge notes, let alone anything not related to medication. She hadn't read anything other than changes to medication and promised to destroy the rest.
I have e-mailed PALS stating that this was an unneccesary disclosure of sensitive personal information that doesn't meet the conditions of processing set out in the Data Protection Act.
Wonder how long I'll have to wait for a response!
My nearly 82 year old Mum (mixed Alz & VD) was recently in hospital for a week after having a second 'silent' heart attack in 4 weeks. Thankfully she has recovered well although her dementia has taken a step down.
What has made steam come out of my ears is that I had a phone call from her pharmasist to say the hospital had faxed Mums discharge notes through to them. Not just the changes in medication the whole lot. Including the phrase 'Mrs Bs prognosis is poor'. The pharmasist said they are not usually sent any discharge notes, let alone anything not related to medication. She hadn't read anything other than changes to medication and promised to destroy the rest.
I have e-mailed PALS stating that this was an unneccesary disclosure of sensitive personal information that doesn't meet the conditions of processing set out in the Data Protection Act.
Wonder how long I'll have to wait for a response!
Sally
