Some do, but you can't beat a little time to chat and introduce yourself. My partner hates to feel like a nuisance and a wee personal touch is reassuring.
There was once a hospital we called the West Norwich. It was awesome in there. I'm going back easily 27 years ago, and was having tests, and later, operations for cataracts. In those days, each patient got their own Named Nurse. Mine was Michelle. She was lovely
Next time I went in, for the second op', she'd become a Sister! She remembered me straight away.
Wonder if anywhere has this any more? It was such a comfort, being tucked away in our own small part of that hospital. Comfortable wards; fantastic nurses and doctors and some of the best eye surgeons anywhere. We even had our own operating theatres, not used by, or for, anyone else.
One patient had to have her eye totally rebuilt. Whoever helped her saved her sight. What a fantastic place and good, good memories.