Hello I'm really new to all of this and I don't know where to start so please forgive me if I break any rules or ask questions that have been asked a million times before I just don't know where I'm at or who to turn to next
Here goes
My great uncle (mams uncle) was diagnosed with Alzheimer's 9-12 months ago. His sister (my nana) died which has left my mam as his next of kin. We are having huge issues with the care he is receiving or should I say lack of (in our opinion) he is paying a private healthcare company a small fortune for what is supposed to be an hours worth of care on a morning and an afternoon it would appear within this hour the care company are supposed to be doing domestic jobs and ensuring he takes his medication his home looks like no domestic work has been carried out no washing done or anything (unsure if washing of clothes is part of the domestic agreement as the private care plan was put together without anyone other family member but my great uncle who is so confused it's unreal) my first question what should I expect from this company in relation to what it states in his contract?
2nd thing my uncle has fallen and ended up being admitted to hospital unbeknown to his family apart from a call from the hospital explaining he had been admitted early hours 1 morning. This is the 3rd time he has been admitted due to falling and hurting himself I am so worried that something serious is going to happen to him. How do we go about getting him the care he needs which is So much more than what he is getting now?
3rd what support plan should he have in place who should we be able to contact to ensure he is safe who do we go to to express our concerns will he have a social worker or support worker what is the likelihood of him being placed into a care home (which is whet as a family we feel he would be safest)?
We as a family feel so in the dark and feel he is at risk of harming himself and others yet we don't know who to turn to for help and advice.
Sorry for such a long post and thanks in advance for any help or advice
Here goes
My great uncle (mams uncle) was diagnosed with Alzheimer's 9-12 months ago. His sister (my nana) died which has left my mam as his next of kin. We are having huge issues with the care he is receiving or should I say lack of (in our opinion) he is paying a private healthcare company a small fortune for what is supposed to be an hours worth of care on a morning and an afternoon it would appear within this hour the care company are supposed to be doing domestic jobs and ensuring he takes his medication his home looks like no domestic work has been carried out no washing done or anything (unsure if washing of clothes is part of the domestic agreement as the private care plan was put together without anyone other family member but my great uncle who is so confused it's unreal) my first question what should I expect from this company in relation to what it states in his contract?
2nd thing my uncle has fallen and ended up being admitted to hospital unbeknown to his family apart from a call from the hospital explaining he had been admitted early hours 1 morning. This is the 3rd time he has been admitted due to falling and hurting himself I am so worried that something serious is going to happen to him. How do we go about getting him the care he needs which is So much more than what he is getting now?
3rd what support plan should he have in place who should we be able to contact to ensure he is safe who do we go to to express our concerns will he have a social worker or support worker what is the likelihood of him being placed into a care home (which is whet as a family we feel he would be safest)?
We as a family feel so in the dark and feel he is at risk of harming himself and others yet we don't know who to turn to for help and advice.
Sorry for such a long post and thanks in advance for any help or advice